Return Policy


RETURN POLICY

Just click on the RETURNS link at the bottom of this page and have your order number ready to start. 

****Please Read Our Return Policy*****

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include a note in your returned package with your exchange request. If the size/color is available your exchange will be processed. If not, we will issue you a refund. 
Regardless of the presence of original tags and whether the item was worn or not, refunds will not be issued for items that we determine cannot be resold. We may make such a determination based on a variety of factors including, but not limited to, the appearance, smell, and/or general condition of the item when it is returned to us.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Once your return is received and inspected, we will process your return or exchange. Please allow up to 10 business days for return processing and delivery.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at secretstormsports@gmail.com 
Thank you for shopping with us.
Sincerely ,
Secret Storm Team